Cancellation
The contract will be non-cancellable by the Customer, once confirmed by the Company except as provided for by the Consumer Contracts (Information, Cancellation and Additional Charges) . The Customer has no right of cancellation under the Regulations in the case where products are customised for the Customer or where the Products are liable to rapidly deteriorate. If the Customer elects to cancel the order under the Regulations, the Customer will receive a refund less any costs related to deterioration of the product or excessive handling being returned once the Company receives the product being returned. Notwithstanding, acceptance of cancellation by the Company in the circumstances set out herein any refund or part refund will be solely at the discretion of the Company.


Returns
In the unlikely event of products being faulty or of sub-standard quality, please report such problem immediately to the Company using the enquiry form or contact details on the website. Arrangements for the return of such product will be made on your behalf and the cost of return and replacement will be met fully by the Company. Goods should be returned together with original packaging wherever possible.

Delivery
Delivery of products ordered from stock will normally be made within hours , for any queries with regards to delivery please contact us on 0127789440 lines are open Monday to Friday 9am – 5pm. The Company will use its best endeavours to ensure timely delivery of all orders, but time of delivery will not be capable of being made of the essence of the contract as actual delivery to the Customer will be by independent carrier and outside the direct control of the Company.